【Order】
We are responsible for managing and
administering the site, arranging order processing and fulfillment for the
merchandise you ordered from the suppliers through our site.
When you place an order you are making an
offer to buy from the supplier the merchandise you have specified at the price
stated for those merchandise. You cannot cancel an order once it has been
submitted, even if our acceptance or rejection of your order is still pending.
We will acknowledge your order to confirm that we have received your
order by email. The confirmation will provide: details of what you have
ordered;
details of the price charged; Information about the progress of your
order, and estimated dispatch and delivery information. This
communication will be our acceptance of your order on behalf of the supplier.
You may track your order status online.
Our acceptance of your order will only
cover the merchandise mentioned in it and may not cover all the merchandise you
ordered. If this is the case, then the order you made for the remaining
merchandise will only be accepted when we send a further acceptance of that
part of your order.
The availability of the merchandise is as
shown online and will be updated regularly by the supplier. They should not be
relied on as definite statements as to whether the merchandise you wish to
purchase are actually in stock.
We reserve our right not to accept or
cancel an order for any reasons at our sole discretion, including without
limitation: no sufficient stock to deliver the merchandise you have ordered; no
delivery can be arranged for your area; or
one or more of the merchandise you ordered was
listed at an incorrect price due to a human or computer error or an error in
the pricing information provided by the supplier.
If we cancel your order we will notify you by email and will credit to
your account any sum deducted by us from your credit card as soon as possible
but in any event within thirty (30) days of your order. You accept that we will
not be obliged to offer any compensation for disappointment suffered.
【Price and Payment】
We will use all reasonable commercial
endeavors to display accurate and up to date prices on our site. However,
because prices of the type of merchandise for sale are often updated by the
supplier we cannot state the definite price until we send you our acceptance of
your order.
If the price of the merchandise is higher
at the time we are ready to send our acceptance of your order to what it was at
the time you place your order then we will either: cancel your order, or
contact you to ask you whether you wish to pay the higher price or cancel your
order.
If the order is cancelled by us, if you have already made any payment,
we will make a refund. You agree and accept that we will not be obliged to
offer any compensation for disappointment suffered.
We only accept Stripe (Visa, Master, AE, UnionPay) , Google Pay, Apple Pay & PayMe. When you place an order you authorize us to debit the credit card you specify on your order for the amount of the order at the time we send our acceptance of your order. Title in the merchandise does not pass to you until payment has been received.
We hired third party payment service provider
to process online transactions. When you place an order, you agree and accept
that your credit card information will be collected, processed, and kept by us
and a payment service provider subject to its terms and conditions. You agree
and accept that you are solely and exclusively responsible for any losses
incurred or sustained by you in making credit card transaction, and in no event
shall any such losses in whole or in part be borne by us.
【Delivery】
We reserve the right to decline delivery at
our sole discretion. You agree and accept that you will collect your ordered
merchandise from our logistics centre and under no circumstances will we accept
cancellation of order or refund.
We will deliver the merchandise ordered by
you to the address you give us for delivery at the time you make your order
through our staff or a third party provider. You agree to present your photo
identification upon request when you acknowledge receipt of the merchandise.
The merchandise shall be, and shall be deemed to be, delivered and accepted by
you when the merchandise are delivered to the address you provide us for
delivery. You agree and accept that we are entitled, at our option, to charge
you additional costs or cancel your order without any refund or compensation to
you in the event of your failure to accept delivery for whatever reasons.
Unless otherwise specified, we will use all
reasonable commercial endeavors to make delivery within 7 working days after your payment is
confirmed. Subject to prior online arrangement, you may be offered to select
from any one of the delivery timeslots available at the time you make your
order. We may deliver the merchandise in one or more instalments, and
some of the merchandises may be delivered directly from suppliers. Any times
and dates given for dispatch of merchandise, or the length of time that
merchandise will take to be delivered, are only estimates. If we are unable to
meet any stated dispatch or delivery dates or times we will inform you as to
the progress of your order. You agree and accept that under no circumstances
will we accept cancellation of order or refund.
You will become the owner of the
merchandise you have ordered when they have been delivered to you. Once
merchandise has been delivered to you they will be held at your own risk and we
will not be liable for the loss or damage.
Unless otherwise specified, otherwise
delivery charges will be imposed on each delivery.
【Returns or Exchanges】
Unless otherwise specified, no return or
exchange of merchandise will be accepted. Please read the returns or exchanges
policy as specified by the supplier carefully before you place an order.
Subject to the returns or exchanges policy
of individual supplier, merchandise may be returned or exchanged within seven (7) days of receipt
if the merchandise you ordered are faulty, defective or damaged (with no fault
on your part), or the merchandise are not what you ordered, or the delivery is
of an incorrect quantity, provided that: the returns or exchanges policy applies;
The merchandise are unused and in the
condition originally sold together with all parts and accessories which are
provided with the merchandise including manuals, certificates, labels, tags,
consumables, bags, and boxes; the packaging of the merchandise must be in the
condition in which it was delivered to you; and a request for return or
exchange is sent to our customer service representative by email and the
merchandise is returned to Wilson Tech (International) Limited.
You agree and accepted that merchandise
accepted for returns are only eligible for refund in the original payment
methods. Credit Card payment will be refunded to the credit card account, no
cash refund will be offered. Actual refund date is subject to card issue bank’s
cutoff date. If any promotional discount was applied to the total purchase
amount at time of purchase, you will be refunded in the amount paid at the time
of purchase for that item.
You agree and accept that merchandise is
acceptable for exchange subject to stocks availability.
You agree and accept that it will be at the
supplier’s sole discretion whether the merchandise is accepted for return or
exchange. Under no circumstances will we accept the return of any merchandise
directly to us or be held liable for your damages for whatever reasons.